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Manageability  better control over

communication medium Enterprising

Solutions for Small business Success

Cisco Unified Communications Manger Express is a cost effective, converged data and voice solution inside Cisco integrated Services routers. It comes with an intuitive interface, which helps simplifying installation, management as well as maintenance.

 

Simplified Process Contributed to Enhanced Manageability

Cisco unified Communications Manager Express will become your lethal weapon in communications From now on, you will have comprehensive control over the solutions including:

  • Key system and small PBX features plus innovative convergence applications

  • Single Number reach function

  • Easily add additional users as your business grows

  • Provide remote workers with secure access to in-house resources

  • Add new applications as your business need change

Networking solutions

Cisco Unified Communications Manager Express is a cost-effective, converged data and voice solution inside Cisco Integrated Services routers. It comes with an intuitive interface, which helps simplify installation, management as well as maintenance.
Simplified Process Contributed to Enhanced Manageability, Cisco Unified Communications Manager Express will become your lethal weapon in communications From now on, you will have comprehensive control over the solutions including:​

CLP Service Solutions

  • WebFounder enable you to create web-base information for IP Phones

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  • Call Accounting System can summarize all call status meaningful information, calculate the IDD call, incoming and outgoing phone calls. You also can generate the report by daily,weekly monthly or by phone number

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  • Room Booking System is easy to use and handle. It allows end users to book conference room via IP Phone within 30sec.

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  • Inventory Checking It allows the integration of inventory directores

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  • Access Points are controlled directly from the IP phone and can be combined with the IP Cam and intercom functionality to have all your access control needs on the IP Phone

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  • IP Hole Integration of any IP Cam is supported by using snapshots which are derived from the IP Cam and displayed on your IP Phone. Therefore, no additional hardware in your office environment to see who is in front of your entrance

 

  • Contact Session allows you to integrate your personal phone number in a fast intuitive way to be used and searched on your IP Phones.

Security Solutions

Mega Global Group provides Enterprise-class security solutions helping the customer to reach the international standard of compliance and corporate governance. In today’s Internet world, cyber-crimes always happen on any exposures or vulnerabilities in customers’ ICT infrastructure and bring about serious monetary loss and legal consequences. Mega Global Group will help customer to review any security and access control policies or systems. We will also help to examine any security loopholes or gaps and recommend specific security policies and best practices by addressing major security issues such as anti-virus, hacking attack, or data theft. Above all, we will provide comprehensive support services to help the customer to manage her security systems.

Maintenance & Support Services

Mega Global Group commits itself to providing the best products and the highest quality of services to every customer.


In terms of information value, Mega Global Group has the technical expertise in building the infrastructure of enterprise-wide IT systems or Internet-based global IT systems for our customers. In terms of business goals, we have our business professionals to offer business solutions to our customers. Therefore, Mega Global Group equipped with experienced personnel in both areas will offer a business solution by employing rigorous and stringent method or process and making use of top-quality computer products, services, and supports for our customers so that they can reap the entire value from the top-of-the-line computer technology and result-oriented methodology.
 

Moreover, Mega Global Group’s personnel promises to strive to become the most celebrated IT solution provider in Hong Kong and China region.
 

Over the decades, Mega Global Group offers a full range of high-quality and high-availability ICT support and maintenance services to our customers. Our helpful and responsive helpdesk operator will always stand by to receive service hotline and service request calls, do case logging, and divert it to different service teams to provide prompt support and assistance, basic problem diagnostic, remote access support, etc.
Our core technical services cover:
 

  • Hardware maintenance: diagnosing, troubleshooting, quick replacement, and up-and-running fixes.
           

  • Hardware and Software Health Check Service: regular on-site health check service, proactive testing, and regular drill testing.
     

  • Performance Tuning and Optimization: To tune up the performance of the system up to customer requirement
     

  • 7 x 24 x 4 Support service: around-the-clock support service to provide immediate and timely fixes for critical system-down and crashes.
     

  • Data migration and system relocation services: to help customer to have a smooth transition from old to new sites and provide a comprehensive data protection scheme for relocation.
     

  • Outsourcing service: To ease customers IT manpower pressure and off-load IT management workload and to let IT management focus on core business services.
     

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