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Maintenance Support
Mega Legend commits itself to providing the best products and the highest quality of services to every customer.
In terms of information value, Mega Legend has the technical expertise in building the infrastructure of enterprise-wide IT systems or Internet-based global IT systems for our customers. In terms of business goals, we have our business professionals to offer business solutions to our customers. Therefore, Mega Legend equipped with experienced personnel in both areas will offer a business solution by employing rigorous and stringent method or process and making use of top-quality computer products, services, and supports for our customers so that they can reap the entire value from the top-of-the-line computer technology and result-oriented methodology.
Moreover, Mega Legend’s personnel promises to strive to become the most celebrated IT solution provider in Hong Kong, China, Singapore, Japan and APAC region.
Over the decades, Mega Legend offers a full range of high-quality and high-availability ICT support and maintenance services to our customers. Our helpful and responsive helpdesk operator will always stand by to receive service hotline and service request calls, do case logging, and divert it to different service teams to provide prompt support and assistance, basic problem diagnostic, remote access support, etc.

Our Core Technical Services Cover

Hardware Maintenance
Hardware maintenance
Diagnosing, troubleshooting, quick replacement, and up-and-running fixex

Hardware and Software
Health Check
Regular on-site health check service, proactive testing, and regular drill testing

Performance Tuning and Optimization
To tune up the performance of the system up to customer requirement

7 x 24 x 4 Support Service
Around-the-clock support service to provide immediate and timely fixes for critical system-down and crashes.

Data Migration and System Relocation Services
To help customer to have a smooth transition from old to new sites and provide a comprehensive data protection scheme for relocation.

Outsourcing Service
To ease customers IT manpower pressure and off-load IT management workload and to let IT management focus on core business services.
